People with personality, interest in Digital Marketing and experience in a service oriented field with a high customer focus.
Backed by serial entrepreneurs our company is digitalizing the business world in the context of B2B transactions of goods that flow through increasingly complex global supply chains: a market over $20 trillion worth of goods — items we consume and eat every day.
We believe in raising the bar, especially the talent bar and we search for a Junior Customer Success for Germany, who is having experience in the field of technology customer-centric startup.
This position will provide the opportunity to work along a senior entrepreneur team with a great track record in product, growth, business development and really make your mark on a young business.
You are either analytical or creative, you are interested in technology and can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value. You think big and want to change the way an entire industry operates!
We believe that for too long, the innovation and the startup world was seen as a niche event - especially in Europe. As Google, Amazon, Tesla, Apple, Airbnb are disrupting all major parts of the economy, this niche view gets proven wrong each time. From our point of view, this does not only imply a change for the “classic” companies, but also for startups and their founders: Customer Success must be integrated early in both building the founder team and the know-how.
The Junior Customer Success is responsible to drive customer adoption (including prospecting) and success within a defined set of customers. This individual should be comfortable at both consulting and negotiating with client key stakeholders, backed by a strong understanding of their business objectives. He should possess strong application functional expertise, expertise in business application deployment cycles, as well as strong account management expertise. In this role, he/she will be responsible for building and maintaining strong relationships with assigned Top Enterprise Customers delivering high value-added Account Management to ensure high level of customer satisfaction and retention.
What we offer:
The Location: Barcelona
The Salary: Competitive market price + incentives